Providing consultations and receiving requests from the population through the chatbot and chat



How it works

  • Increasing the service satisfaction levels by expanding the points of contact with customers (omni-channeling);
  • Reducing the call center workload by 80%.

Chatbot can be integrated into the regional and administrative services websites. Omnichannel function allows all calls and requests from the public to be processed in a single window mode.
Who will the solution suit
Energy and utilities
States and municipalities
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of TargetAI
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